Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 12:21:00 +0000



Incorrect Denali Data

View Count: 261

[2023-12-14 13:52:37]
liquidity - Posts: 5
Making the team aware that the closing prices on GC, SI, HG, and PL are all wrong for 12-13 Denali Data. EUSTX 50 cfd also has a very bad print on dec 1st
[2023-12-14 15:53:11]
Sierra_Chart Engineering - Posts: 17179
We will contact our data provider about this. The historical daily data comes from Barchart. It is not from the Denali Data Feed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-12-14 19:43:29]
Sierra_Chart Engineering - Posts: 17179
EUSTX50 data has been corrected.

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-12-14 19:46:33]
Sierra_Chart Engineering - Posts: 17179
We do not see any incorrect prices. We checked the GC February 2024 and the settlement matches the CME.
It is 1997.3 for December 13

https://www.cmegroup.com/markets/metals/precious/gold.settlements.html#tradeDate=12%2F13%2F2023

We also checked copper HG. The price matches the exchange settlement.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-12-14 19:48:30

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account