Support Board
Date/Time: Wed, 27 Nov 2024 07:30:02 +0000
How to enable CQG data feed?
View Count: 2411
| [2014-07-28 14:09:49] |
| User12676 - Posts: 70 |
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Dear Sierra Chart, I have emailed Crossland to enable CQG data for Sierra Chart and they responded that it is enabled. However, I don't know how to receive it. In DTS there is a seperate field for username and password for the market data as shown in the screenshot. I have tried using my username and password for my trade connection but get a "CQG Trading | Market data logon unsuccessful. Server message: Logon failed: Trader is not enabled to use SierraChart client application. Please contact your FCM. | 2014-07-28 18:08:46" I am not sure what to do at this point. Thanks. Date Time Of Last Edit: 2014-07-28 15:50:45
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Private File |
| [2014-07-28 15:50:19] |
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In regards to: "CQG Trading | Market data logon unsuccessful. Server message: Logon failed: Trader is not enabled to use SierraChart client application. Please contact your FCM. | 2014-07-28 18:08:46" Crossland has not set up your CQG account properly. Refer them to step 15 here: CQG Trading Platform Service: Setup Instructions You do need to enter your CQG username and password in the Market Data Connection Details section. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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