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Date/Time: Tue, 26 Nov 2024 08:42:02 +0000

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SC Pre-release version 2570 : DOM Recent Bid/Ask volume numbers not visible.

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[2023-12-13 20:07:49] #1 [Go To First Post]
User217676 - Posts: 13
Hi, Yesterday I downloaded the 2570 pre-release version. Since the update, the numbers aren't visible in DOM Recent Bid Volume & Recent Ask Volume columns. I switched back to version 2568 and it fixed the problem. Regards, Sébastien

[2023-12-13 22:30:41] #2 [Go To First Post]
John - SC Support - Posts: 36286
We are fixing this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-12-13 23:11:01] #3 [Go To First Post]
John - SC Support - Posts: 36286
We have fixed the code for this, so the change will be in the next Pre-Release (v 2571). Check our Home Page for when this gets released. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-12-19 14:03:01] #4 [Go To First Post]
User902930 - Posts: 8
Hello SC Support, It still seems to be a problem. I am now running SC version 2571 but am still experiencing an issue with the Recent Bid Volume only. It seems that the column does not show up when scrolling on the DOM past the lowest recorded Recent Bid Volume. Described differently, if the lowest recorded Recent Bid Volume is no longer displayed on the DOM the Recent Bid Volume goes blank. Thank you in advance.

[2023-12-19 15:07:58] #5 [Go To First Post]
John - SC Support - Posts: 36286
We are not able to reproduce this, and we are not sure we are completely understanding. Please give us a screenshot of what you see when this occurs. Follow these instructions to get us a screenshot: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-12-19 23:40:59] #6 [Go To First Post]
User2069 - Posts: 20
I'm also still having some issues with this on 2571, its working fine with live data but the numbers still aren't visible when doing market replay

[2023-12-20 14:12:38] #7 [Go To First Post]
John - SC Support - Posts: 36286
We see the Recent Bid/Ask Volumes not showing during a replay. We will look into this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-12-22 18:44:09] #8 [Go To First Post]
User902930 - Posts: 8
Hello SC Support, Below are the screen shots displaying the problem with the Recent Bid Volume. If I scroll up beyond the lowest price recorded Recent Bid Volume, the volume for that entire column disappears. Please let me know if there is anything else I can provide. Thank you in advance.


Recent_bid_volume1.png / V - Attached On 2023-12-22 18:39:12 UTC - Size: 314.52 KB - 77 views Recent_bid_volume2.png / V - Attached On 2023-12-22 18:39:20 UTC - Size: 106.41 KB - 62 views Attachment Deleted.

[2023-12-27 15:49:48] #9 [Go To First Post]
John - SC Support - Posts: 36286
Please get us a chart that shows this issue by following these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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