Support Board
Date/Time: Wed, 27 Nov 2024 07:36:30 +0000
SC historical data service problem
View Count: 1007
| [2014-07-28 12:29:58] |
| User70302 - Posts: 30 |
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I`m having trouble downloading historical data for some symbols since yesterday. I use the SC historical data service and IB for realtime. The log is below: HD Request # 13 - Downloading Historical Daily chart data for GRMN. Starting date: 2014-07-21. Service: ib | 2014-07-28 08:25:03 HD Request # 13 - Requesting historical Daily data for GRMN starting at 2014-07-20 | 2014-07-28 08:25:03 HD Request # 13 - Error downloading historical Daily data for GRMN. Error executing query: A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server) | 2014-07-28 08:25:28 HD Request # 13 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GRMN | 2014-07-28 08:25:28 HD Request # 13 - Daily download COMPLETE for GRMN | 2014-07-28 08:25:28 |
| [2014-07-28 16:08:35] |
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This problem is now resolved. Go to that chart and select Edit >> Download Data-Historical Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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