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Date/Time: Tue, 26 Nov 2024 11:21:37 +0000



trade orders window and trade position window not working

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[2023-12-11 14:59:40]
Benz - Posts: 46
not able to bring up trade orders window and trade position window at all

able to place and execute trades

able to see orders on chart when placing

just unable to bring up trade orders window and trade position window

rolled contracts today - cant bring up on old dec 23 contracts or new mar 24 contracts

Thank you support
[2023-12-11 15:07:44]
Sierra_Chart Engineering - Posts: 17179
Update Sierra Chart to the latest version:

Software Download: Fast Update

We do not understand this:

rolled contracts today - cant bring up on old dec 23 contracts or new mar 24 contracts
If you have rolled over to the next contract month how is it you cannot access March 2024? What is the current symbol of the chart?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-12-11 15:08:18
[2023-12-11 15:14:24]
Benz - Posts: 46
i was simply letting you know that trade orders window and trade position window are not working on old or new contracts. i was simply providing the only variable that i have changed.

I have updated and that has solved problem thank you

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