Support Board
Date/Time: Tue, 26 Nov 2024 11:43:40 +0000
Market by order is not working
View Count: 353
| [2023-12-11 08:06:35] |
| Lilydo - Posts: 14 |
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Hi, My account is service Package 12 and the data is CME with market depth for non-professional. I did follow the step to step instructions but on the DOM have not showed the market by order. Please help me out. Thanks |
| [2023-12-11 17:11:32] |
| John - SC Support - Posts: 36286 |
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Make sure you have followed all the instructions at the following link and that you have the correct columns displayed: Market By Order Data: Step-by-Step Instructions If you are still having an issue with this, then please get us an image of your chart by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-12-11 18:25:52] |
| blt - Posts: 31 |
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Hi SC Team Tried to find solution for MBO problem on my own-did not work out I think I went through all possible causes Also I found many threads with similar posting-couldn't spot solution for the problem Problem: MBO showing "negative" values MBO showing one column only (not set of orders) As a brand new customer of SC your help would be appreciated a lot Thank you https://www.sierrachart.com/image.php?Image=1702318308382.png |
| [2023-12-11 19:51:05] |
| John - SC Support - Posts: 36286 |
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That is the wrong column. That is a "Pulling/Stacking" column. You need to add the "Bid Market Orders" and "Ask Market Orders" columns. Refer to the following: Global Trade Settings Windows: Customize Chart/Trade DOM Columns (Chart Specific) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-12-11 21:17:10] |
| blt - Posts: 31 |
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To John-SC Support Working to perfection !!! Ashamed and humiliated I am Sorry for your time Thank you again |
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