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Date/Time: Tue, 26 Nov 2024 10:44:03 +0000



Missing data for hours on Friday Data

View Count: 743

[2023-12-10 23:23:31]
User740271 - Posts: 11
Hello

I hope you can help.
Evidently there is no Friday data on my charts, that is, after I closed Sierra Chart after about 9:45 Friday morning to reappearing charting at 18:35, Friday afternoon

Nothing between these times

I tried the usual. reboot, reload charts, and even placed on 8.8.8.8 as recommended on another issue.

The data is normal now on Sunday open 3pm.

Here is a screen shot:
Thank you,
image12-10-2023 6-14-18 PM.png / V - Attached On 2023-12-10 23:19:18 UTC - Size: 27.45 KB - 55 views
[2023-12-10 23:44:48]
Sierra_Chart Engineering - Posts: 17179
Refer to:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying Downloading of Intraday Data

And:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Incorrect Chart and Session Times Settings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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