Support Board
Date/Time: Wed, 23 Apr 2025 03:30:38 +0000
convert chartbook
View Count: 275
| [2023-12-09 22:33:20] |
| Roguetrader - Posts: 2 |
|
Hi, I got this chartbooks from my mentor. When I try to open them, it says that I should contact for support to convert it. Please advise. Thank you. |
Private File Private File Attachment Deleted. |
| [2023-12-10 05:49:49] |
| Sierra_Chart Engineering - Posts: 19307 |
|
You need to contact G7FX for the updated Chartbooks. They will give them to you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-12-19 14:56:06] |
| Roguetrader - Posts: 2 |
|
Hi, I ve been a customer of topstep since yesterday afternoon, I have sierra charts(for a year now a live account of my own) and I cant trade with my topstep account with rythmic. In my live account at sierra I have denali and CQG. When I put a trade , the trade is not placed and I get this message in the photo that I m sending you with this mail. Please let me Know what to do. thank you |
Attachment Deleted. Private File |
| [2024-12-19 16:04:55] |
| John - SC Support - Posts: 39428 |
|
You need to ask TopStep about that error. It is coming from Rithmic.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: