Support Board
Date/Time: Tue, 26 Nov 2024 10:42:44 +0000
SC Data - All services (Not enabled on package)
View Count: 182
| [2023-12-08 15:34:18] |
| kevin Musango - Posts: 5 |
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Hello, please can you enable my account or is there a way I can enable it. I also tried to pay and it doesn't allow me. when I Select options e.g option 5-Base advance $36 it still takes me back to disabled. please assist. I want to have live charts as well
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| [2023-12-08 15:51:22] |
| John - SC Support - Posts: 36286 |
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Your account is currently on Package 5 (Base Advanced) and you have 7 days of remaining Usage Time. We also see that you have setup automatic payments with Stripe, but since this is the first time you will be adding funds, the automatic payments will not occur. You will have to make a manual payment this first time, and then after that the automatic payments will work. You can add funds on our Payments page at the following link: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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