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Date/Time: Tue, 26 Nov 2024 10:28:07 +0000



Old Sim Order Stuck on Trade Positions Window

View Count: 273

[2023-12-07 23:30:18]
User261655 - Posts: 28
My trade positions window shows an old sim order from October on a now-expired contract. I've been unable to flatten or otherwise remove this order.

I wouldn't mind, except that SierraCharts shows the "you have open orders" prompt every time I try to exit.

Is there some way to fix this?

Thanks!
[2023-12-08 05:23:34]
Sierra_Chart Engineering - Posts: 17179
Is this an Order or a Position? What is the title of the window that you see it in?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-12-12 21:03:41]
User261655 - Posts: 28
This is via the Trade Positions Window.

When I try to flatten, I get this message:

Trade >> 'Trade Simulation Mode On' on the Menu does not match simulation state for ZQX23_FUT_CME and Trade Account: Sim1
[2023-12-12 21:20:31]
Sierra_Chart Engineering - Posts: 17179
Do you see this in a sub instance of Sierra Chart?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-12-12 22:36:15]
User261655 - Posts: 28
Yes, it's a sub-instance.
[2023-12-13 03:15:50]
Sierra_Chart Engineering - Posts: 17179
Follow the instructions here:
Trade Simulation: Clearing Simulated Positions in Sub Instance
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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