Support Board
Date/Time: Tue, 26 Nov 2024 10:28:07 +0000
Old Sim Order Stuck on Trade Positions Window
View Count: 273
[2023-12-07 23:30:18] |
User261655 - Posts: 28 |
My trade positions window shows an old sim order from October on a now-expired contract. I've been unable to flatten or otherwise remove this order. I wouldn't mind, except that SierraCharts shows the "you have open orders" prompt every time I try to exit. Is there some way to fix this? Thanks! |
[2023-12-08 05:23:34] |
Sierra_Chart Engineering - Posts: 17179 |
Is this an Order or a Position? What is the title of the window that you see it in?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-12-12 21:03:41] |
User261655 - Posts: 28 |
This is via the Trade Positions Window. When I try to flatten, I get this message: Trade >> 'Trade Simulation Mode On' on the Menu does not match simulation state for ZQX23_FUT_CME and Trade Account: Sim1 |
[2023-12-12 21:20:31] |
Sierra_Chart Engineering - Posts: 17179 |
Do you see this in a sub instance of Sierra Chart?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-12-12 22:36:15] |
User261655 - Posts: 28 |
Yes, it's a sub-instance.
|
[2023-12-13 03:15:50] |
Sierra_Chart Engineering - Posts: 17179 |
Follow the instructions here: Trade Simulation: Clearing Simulated Positions in Sub Instance Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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