Support Board
Date/Time: Tue, 26 Nov 2024 11:57:50 +0000
10Y Yield Micro - PnL and Price Trading Errors
View Count: 358
| [2023-12-07 19:41:00] |
| User624595 - Posts: 207 |
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Are the symbol settings correct for 10YZ3.CBOT on Rithmic? 1. Price on chart appears correct, and currency value is set correct, but PNL appears incorrect in SC Trade Window and Trade Activity Log shows price multiplied by 100x. 2. There are order/price errors trading it. "Rithmic Direct - DTC (Order reject). Info: bad price. Internal Order ID: 31925. Service Order ID: 857983565. Symbol: 10YZ3.CBOT. Account: | 2023-12-07 11:22:05.211 * Rithmic Direct - DTC (Order reject). New order rejected by server. Internal Order ID: 31925. Service Order ID: 857983565. Symbol: 10YZ3.CBOT. Account: | 2023-12-07 11:22:05.211 *" 3. There were also issues submitting exit orders once in a position. Seems exit orders may have also had a different price format. Date Time Of Last Edit: 2023-12-07 19:54:11
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| [2023-12-07 22:38:50] |
| Sierra_Chart Engineering - Posts: 17179 |
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We will check on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-12-07 23:17:25] |
| Sierra_Chart Engineering - Posts: 17179 |
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The multiplier was not set correctly. This can be a problem with Rithmic because Rithmic uses the native price format from the exchange. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-12-07 23:17:38
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| [2023-12-08 02:51:43] |
| User624595 - Posts: 207 |
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The directions above were all fully followed, though do not see what setting was changed. Which multiplier and what is the correct setting? Trade Window and Trade Activity Log Trades tab now appear correct, but PnL in Trade Activity Log Chart Stats tab still shows price multiplied 100x, and this seems to affect Global Profit and Loss Management also. Date Time Of Last Edit: 2023-12-08 02:51:52
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| [2023-12-08 05:10:06] |
| Sierra_Chart Engineering - Posts: 17179 |
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Apply the updated Symbol Settings to the chart by following these instructions: Global Symbol Settings: Update/Apply Symbol Settings to Charts The setting is Real-time Multiplier Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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