Support Board
Date/Time: Tue, 26 Nov 2024 13:39:35 +0000
Rithmic Account DPL
View Count: 239
| [2023-12-06 14:57:12] |
| Kadodia12 - Posts: 12 |
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Hi on my rithmic account, I'm getting a completely inaccurate DPL figure and have been since the first trade I entered. Please could that be fixed ASAP. Even as I entered the first trade, I got a weird negative figure. Thanks Umair |
| [2023-12-06 16:34:04] |
| Kadodia12 - Posts: 12 |
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nothing still
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| [2023-12-06 18:14:17] |
| John - SC Support - Posts: 36286 |
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Refer to the following: Help With Daily Profit/Loss Value For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-12-06 18:50:55] |
| Kadodia12 - Posts: 12 |
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it was this setting: To load order fills for the current day only, enable Chart >> Chart Settings >> Trading >> Load Order Fills for Current Day Only. |
| [2023-12-07 10:34:44] |
| Kadodia12 - Posts: 12 |
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Same issue again. What's going on. Settings weren't even changed.
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| [2023-12-07 16:29:50] |
| John - SC Support - Posts: 36286 |
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All we can do is point you to the same documentation. It may be that your software did not receive an update for an order therefore you are missing an order fill, or something else. All of the information for how to review and find the problem is in that section of the documentation.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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