Support Board
Date/Time: Tue, 26 Nov 2024 14:22:56 +0000
EUREX Data Problem
View Count: 370
| [2023-11-29 06:52:23] |
| ticinotrader - Posts: 392 |
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Dear Support, The EUREX datafeed stopped working tonight. Historical data and depth is displayed, but it shows an earlier state from tonight - the feed seems to be frozen since ~2:34am CET/Brussels. As far as I can see, this is not symbol specific, but affects the entire EUREX symbol group. https://www.sierrachart.com/image.php?Image=1701240566639.png Can you have a look at it? Thank you. |
| [2023-11-29 07:39:44] |
| Sierra_Chart Engineering - Posts: 17179 |
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We are checking on this. This is a problem from the source, from Deutsche Borse.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-11-29 08:14:12] |
| Sierra_Chart Engineering - Posts: 17179 |
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Refer to: Resolved: EUREX Data Feed Down 2023-11-29 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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