Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 14:51:22 +0000



Buggy Chart drawing

View Count: 189

[2023-11-28 02:59:46]
User373245 - Posts: 42
Is there a way to reset a chart drawing on a chart book. A couple chart books will not let my use various tools correctly. like put a vertical line in a specific spot or use the pip calculator tool and be specific with were I am trying to measure. It will put the ling in the wrong location or will not let you measure a specific range. Autosnap tool doenst change anything either??? Making a new chart messes up all the coding to chart book numbers?
[2023-11-28 06:17:22]
Sierra_Chart Engineering - Posts: 17179
Might be due to out of order timestamps.

First thing to do is this:
Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account