Support Board
Date/Time: Tue, 26 Nov 2024 15:35:33 +0000
2nd Login
View Count: 309
| [2023-11-22 11:47:02] |
| User826949 - Posts: 17 |
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I have a sub-account (AC89780A) for which I would like a separate login. I have logins from the past that I have not been using. Can one of those or a new one be setup for the sub-account? What do I need to do? Thank you, Zoltan |
| [2023-11-22 15:59:49] |
| John - SC Support - Posts: 36295 |
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What do you mean by "login"? If you are referring to a Sierra Chart account, you only need the one and only account that you have. Nothing else. You can install as many installations as Sierra Chart as you need. Refer to the following: Sierra Chart Purchase and License Information: Licensing / Number of Systems If you are saying that you have a different login with AMP for the other account, then you would need to have a second installation of Sierra Chart in order to access that other account. Refer to the following for how to install an additional Sierra Chart: Using Multiple Data and Trading Services at the Same Time: Step-By-Step Instructions to Install Multiple Copies of Sierra Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-11-22 16:17:11] |
| User826949 - Posts: 17 |
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The two accounts running on two different computers is what I meant. With each only seeing one account.
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| [2023-11-23 03:59:48] |
| Sierra_Chart Engineering - Posts: 17182 |
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It is not a problem to run Sierra Chart with your same Sierra Chart account on 2 computers at the same time. However, refer to: Sierra Chart Purchase and License Information: Licensing / Number of Systems Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-11-24 17:21:13] |
| User826949 - Posts: 17 |
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I know that. What I am trying to achieve is this: Log in to Sierra on one pc and see only one of my accounts. Log in with different log in credentials to 2nd pc and see only the second account. |
| [2023-11-24 21:32:34] |
| Sierra_Chart Engineering - Posts: 17182 |
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The only thing we can tell you is to follow the instructions here to select a particular account that you want: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) That is all we can help with. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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