Support Board
Date/Time: Wed, 27 Nov 2024 04:54:42 +0000
Can not Connect
View Count: 972
| [2014-07-23 19:32:10] |
| User94346 - Posts: 1 |
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Software version: 1163 | 2014-07-23 22:04:35 Your usage time has ended. You are in FREE MODE. Features are restricted. | 2014-07-23 22:04:35 To purchase more time select Help>>Purchase on the menu. | 2014-07-23 22:04:35 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-07-23 22:04:35 Active service: OEC FIX/FAST | 2014-07-23 22:04:35 Time Zone: +03:00:00 (EET+02EEST+01,M3.5.0/03:00,M10.5.0/04:00) | 2014-07-23 22:04:35 2014-07-23 21:04:35 Local computer clock time | 2014-07-23 22:04:35 2014-07-23 19:04:35 GMT time | 2014-07-23 22:04:35 2014-07-23 22:04:35 Time zone adjusted time | 2014-07-23 22:04:35 Time difference to server time: 1 seconds. | 2014-07-23 22:04:35 Program path: C:\SierraChart\ | 2014-07-23 22:04:35 Data Files path: C:\SierraChart\Data\ | 2014-07-23 22:04:35 OS Version Number: 6.2 | 2014-07-23 22:04:35 Checking for new symbol settings for oec | 2014-07-23 22:04:35 AsyncHTTP2 socket (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-07-23 22:04:35 AsyncHTTP2 socket (1480) | Connected. | 2014-07-23 22:04:35 Requesting symbol settings for oec. Overwrite = on. | 2014-07-23 22:04:36 Symbol settings received. | 2014-07-23 22:04:37 Processed received symbol settings | 2014-07-23 22:04:37 Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2014-07-23 22:04:41 AsyncHTTP2 socket (1480) | Closed. No error. | 2014-07-23 22:05:06 AsyncHTTP2 socket (1480) | Shutdown and closed. | 2014-07-23 22:05:06 The above has been sent to support. | 2014-07-23 22:16:09 Sending of the message log was completed. Please read the response that was received. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2014-07-23 22:16:10 The above has been sent to support. | 2014-07-23 22:16:49 Sending of the message log was completed. Please read the response that was received. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2014-07-23 22:16:50 Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2014-07-23 22:20:32 |
| [2014-07-23 20:14:00] |
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Your account has been activated and/or reset. A restart is necessary if Sierra Chart is already running. Exit the Sierra Chart charting and trading software by selecting "File >> Exit". Open Sierra Chart through the icon on your desktop or through the desktop Start menu. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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