Support Board
Date/Time: Wed, 27 Nov 2024 08:32:53 +0000
real time
View Count: 1193
| [2014-07-23 17:19:15] |
| User25116 - Posts: 27 |
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Even though I open a intraday chart I don't get real time feed and I am paying for it
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| [2014-07-23 17:24:54] |
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We see you are using the Sierra Chart Historical Data Service. This does not provide real-time data. For what particular markets do need real-time data for? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-07-24 05:36:25] |
| User25116 - Posts: 27 |
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I would like to change to real time intraday for Emini S&P 500 is that still symbol ESU14
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| [2014-07-24 06:46:18] |
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This is a CME market. Do you have a futures trading account with a trading/broker service at this time? For an understanding of why we ask the question, refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#CME Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-07-24 17:28:54] |
| User25116 - Posts: 27 |
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no not at this time. I would really like to change my account to CME so I can look at E mini S&P 500 futures.
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| [2014-07-24 17:58:44] |
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This depends upon how much you want to spend. The cheapest would be about 90 USD a month. If that is OK, then you can use the Barchart Data Service to get the real-time E mini S&P 500 futures data: https://www.sierrachart.com/index.php?page=doc/Barchart.com.php Or you can use the Alternative to Futures Data: https://www.sierrachart.com/index.php?page=doc/data.php#AltToFuturesData Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-07-25 02:42:36] |
| User25116 - Posts: 27 |
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ok I will set up with bar chart and get the log in information tomorrow
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| [2014-08-13 00:31:02] |
| User25116 - Posts: 27 |
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I would like to know if someone could connect remotely and set up my charts I dont mind if I have to pay
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| [2014-08-13 03:13:38] |
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Do you need any help connected to the Barchart Data Service? Our time right now is really very limited for remote support. We can certainly help with basic issues like connecting to a Data or Trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-08-13 03:41:01] |
| User25116 - Posts: 27 |
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I have connection and i open my charts I just would like to set up my charts in a certain way....does bar chart know how to menuever through your commands I just dont have time im always working and I am very limited in viewing videos...is there someone that you know that has that service of setting it up.
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| [2014-08-13 16:31:58] |
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We can spend some time to help you with this. Make this request here: https://www.sierrachart.com/usercp.php?page=SupportTickets The cost is $.58 per minute. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-08-13 20:41:19] |
| User25116 - Posts: 27 |
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i want to schedule monday the 18th at 1100 am central time how will we make contact
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| [2014-08-14 01:51:47] |
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Start an Account Support Ticket here: https://www.sierrachart.com/usercp.php?page=SupportTickets Let us know your telephone number . We do not have time Monday morning for a support request like this. The only available time will be an afternoon. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-08-14 02:45:03] |
| User25116 - Posts: 27 |
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my phone number is ** when you say afternoon is it after 3:00 pm central time because I leave for work at 200 pm central time. so if it is between 1200 pm till 200 pm central we can do it
Date Time Of Last Edit: 2014-08-14 02:59:20
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| [2014-08-14 18:13:33] |
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We can make this time work, but please please start an Account Support Ticket here to request this: https://www.sierrachart.com/usercp.php?page=SupportTickets Specify the time as 12 PM to 2 PM central time in the ticket. Otherwise, we are going to lose track of this on the support board and you will not get a call. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-14 18:14:12
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