Support Board
Date/Time: Mon, 21 Apr 2025 16:10:11 +0000
Topstep data
View Count: 781
| [2023-11-14 17:24:42] |
| User237066 - Posts: 2 |
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I started a Topstep combine and am trying to connect it to Sierra charts. I already pay for lvl 2 data through sierra so I followed the instructions to download a second installment to run Topstep through. I got everything set up and my dom on the second installment is showing lvl 2 data. I’m confused why it’s showing lvl 2 if I’m not paying for lvl 2 through Topstep? Is this normal because I signed in to the second one using my same Sierra chart login? Thanks in advance!
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| [2023-11-14 18:22:16] |
| Sierra_Chart Engineering - Posts: 19289 |
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Yes this is normal. You are paying for market depth data to Sierra Chart with the Denali Data Feed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-11-14 18:22:23
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| [2025-02-25 00:55:45] |
| kenjo - Posts: 8 |
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Just to follow up, I don't need to buy level 2 data with Topstep if i'm already paying for it through Sierra Charts? And after reading this, do i not need to download a second installment of Sierra Charts to see level 2 data? Just a little confused, thanks. |
| [2025-02-25 08:43:32] |
| User135243 - Posts: 67 |
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Of course there is no need the subcribe to Topstep Level2 data if you already get it from Denali and if you don't use other accounts (like a Teton connection) there is no need to open a second instance. You just have to create your Topstep-connection thru Rithmic Direct (just fill out username/password)
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