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Date/Time: Tue, 26 Nov 2024 17:40:31 +0000



[User Discussion] - Charts 5 minute and above not updating

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[2023-11-10 17:39:49]
jugs - Posts: 5
Hello, can I please receive assistance on why my candle charts above 5 minutes are not updating? I have tried to see if it's to do with my payment method but everything seems correct.
[2023-11-13 15:51:19]
Sierra_Chart Engineering - Posts: 17182
The time frame per bar in the chart does not make sense as being the cause of the problem. Refer to this help topic:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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