Support Board
Date/Time: Tue, 26 Nov 2024 18:45:37 +0000
Orders being blocked
View Count: 305
| [2023-11-09 11:48:14] |
| User968338 - Posts: 5 |
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I am using the new Teton routing service, my trades are being rejected. I have checked with AMP, they say there is nothing blocking trades on my account and to contact Sierra Charts about the routing system. Your documents with the board only relate to the old TT system. |
| [2023-11-09 12:24:01] |
| User968338 - Posts: 5 |
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It appears your software has set a minimum fund level that's not required, but it won't allow me to change it in the trade settings when I click commit. How do I remove this limit to be able to continue trading within AMP'S terms? |
| [2023-11-09 13:18:32] |
| Sierra_Chart Engineering - Posts: 17182 |
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We need to see the rejection message. Instructions: Support Board Posting Information: Providing Lines From Trade Service Log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-11-09 13:31:08] |
| User968338 - Posts: 5 |
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Your message board states I'm under the CME NLV of 2800USD, but the Trade account monitor states in a coloum is under minimum NLV No. Please explain how i can get this operational please.
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| [2023-11-09 13:47:21] |
| User968338 - Posts: 5 |
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I have downloaded the latest version, all seems to be running again now.
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| [2023-11-09 13:58:19] |
| Sierra_Chart Engineering - Posts: 17182 |
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This will make no difference: I have downloaded the latest version, all seems to be running again now.
Your message board states I'm under the CME NLV of 2800USD, but the Trade account monitor states in a coloum is under minimum NLV No. Please explain how i can get this operational please. Only your broker can control this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-11-09 13:59:28
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