Support Board
Date/Time: Sun, 24 Nov 2024 13:04:32 +0000
[Locked] - Denali Data Feed: New ISP
View Count: 2340
| [2023-11-07 03:44:21] |
| Sierra_Chart Engineering - Posts: 17154 |
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We are working on adding a new Internet service provider (ISP) for external connectivity for the Denali Data Feed which we expect will be operational sometime during the week of November 27. This is going to provide additional bandwidth, up to 20 Gb (Gigabits) of capacity, which is far far beyond what is needed and will provide a different path of communication for users. So we are not reliant on just the current set of providers we currently use. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-11-07 03:45:23
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| [2023-11-17 16:52:01] |
| Sierra_Chart Engineering - Posts: 17154 |
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We estimate the new ISP will be operational, for some of the servers by Friday November 24. The remaining servers will be updated, we estimate about a week or two later.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-11-22 21:08:06] |
| Sierra_Chart Engineering - Posts: 17154 |
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We are cutting over to the new ISP, Cogent, this evening. It is already being used among two of our servers. There could be some interruptions but you will be connected to the next available server. We are going to be adding an additional Cogent connection in about a week and towards the end of December we will be adding another ISP taking the total capacity to 30 Gbs. We are going to be shutting down, the Internet service we get directly from Equinix in CH1 at the end of November. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-11-22 21:09:05
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| [2023-11-23 05:21:18] |
| Sierra_Chart Engineering - Posts: 17154 |
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Work completed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-11-27 02:25:15] |
| Sierra_Chart Engineering - Posts: 17154 |
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All of our servers are running on the new Cogent connection other than other than 1 out of 3 which is used for US Equities data, CFE and NASDAQ global indices.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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