Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 19:41:24 +0000



Everything works but randomly get this error every couple seconds. Im on a apex account

View Count: 296

[2023-11-02 15:20:27]
Sylent - Posts: 6
HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (1) | Creating socket. Using TLS 1.2. | 2023-11-02 11:15:27.876
HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (1) | New receive buffer size: 0 | 2023-11-02 11:15:27.876
HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (1) | Connecting to IP: -----. | 2023-11-02 11:15:27.876
HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-11-02 11:15:28.917 *
HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (3) | CloseSocket call. | 2023-11-02 11:15:28.917
HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (3) | Closed. | 2023-11-02 11:15:28.917




cleared ip
[2023-11-02 15:42:55]
John - SC Support - Posts: 36302
There seems to be some issue with Rithmic today, as we have had several messages about this error with Rithmic. The only thing we can suggest is to try a different server selection, but otherwise you will have to wait for Rithmic to solve the issue.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account