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Date/Time: Tue, 26 Nov 2024 20:03:00 +0000



My Dom shows Delayed

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[2023-11-02 12:42:42]
User761234 - Posts: 21
Hello guys, I was using the DOM on the chart for now but I'm looking into changing my habits to a separated DOM. I trade M6E futures, and when I opened the separated DOM shows "Delayed" on the Title. How can I fix this? Thank you
[2023-11-02 14:29:48]
Sierra_Chart Engineering - Posts: 17182
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Close all of the Chartbooks with "File >> Close All Chartbooks".

Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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