Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 20:22:00 +0000



Symbol unknown using Teton routing

View Count: 254

[2023-10-31 08:33:30]
User953016 - Posts: 3
Hi SC,

I recently funded an account at AMP and want to trade live DAX micro FDXSZ23. I have amended Trade Service to "Teton order routing" and broker "AMP" and Translated symbols to current service yet I get the error "symbol is unknown for trading'. Please let me know what i have missed.

Thank you
[2023-10-31 13:56:13]
Sierra_Chart Engineering - Posts: 17184
For EUREX trading you need to use CQG. So use CQG for EUREX trading and use Teton order routing for CME Group trading.

With Teton order routing you can only get market data for EUREX but not trade EUREX.

You can install two installations of Sierra Chart. One for Teton order routing and one for CQG. Follow the instructions on this page:
Using Multiple Data and Trading Services at the Same Time: Introduction
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account