Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 23:35:18 +0000



sierra chart connection

View Count: 250

[2023-10-17 14:04:32]
estivenmarte00 - Posts: 2
I don't have a connection on my sierrachart platform, and I don't know why?
[2023-10-17 14:55:26]
Sierra_Chart Engineering - Posts: 17187
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Connect to the data feed:

Select "File >> Disconnect"

Select "File >> Connect to Data Feed"

After about 30 seconds, provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account