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The TPO Profile doesn't stay merged

View Count: 564

[2023-10-15 04:51:01] #1 [Go To First Post]
pennydoll9 - Posts: 20
Hello Support Team, When I merge 2 to 3 day TPO profile, they don't stay merged after I come back and open my laptop, I saved the profile chart multiple times still this is happening. Thanks for your help!!

[2023-10-15 07:50:28] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 17154
Is the symbol of the chart changing? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-10-15 19:44:08] #3 [Go To First Post]
pennydoll9 - Posts: 20
No, its the same symbol every time

[2023-10-16 19:46:44] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 17154
There must be something causing a symbol change. Otherwise we would not know the cause of this. Make sure this option is disabled: Advanced Service Settings: Translate Symbols Automatically in Chartbooks and Quote Boards (Global Settings >> Advanced Service Settings >> Other) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-11-09 22:28:20] #5 [Go To First Post]
User512353 - Posts: 42
Same problem here with SierraChart 2563: - Merge two TPO profiles. - Save Chartbook - Close Chartbook - Open Chartbook again => The previously merges TPO profiles are not merged. Option Advanced Service Settings: Translate Symbols Automatically in Chartbooks and Quote Boards (Global Settings >> Advanced Service Settings >> Other) is set to NO. Please advise! Thanks!

[2023-11-10 03:11:22] #6 [Go To First Post]
Sierra_Chart Engineering - Posts: 17154
See if this is still an issue in version 2564. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-11-10 12:19:17] #7 [Go To First Post]
User512353 - Posts: 42
The problem appears to be fixed in version 2564. Thanks!

[2024-06-07 14:06:29] #8 [Go To First Post]
jsandlan - Posts: 46
If you switch symbols is there a way to preserve the merged profiles when switching back to the symbol with merged profiles? Date Time Of Last Edit: 2024-06-07 14:06:42

[2024-06-07 16:52:43] #9 [Go To First Post]
John - SC Support - Posts: 36238
If you switch symbols is there a way to preserve the merged profiles when switching back to the symbol with merged profiles? There is not a way to do this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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