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Date/Time: Wed, 27 Nov 2024 00:26:40 +0000



Problems with Eurex datafeed

View Count: 374

[2023-10-13 00:49:57]
awakef - Posts: 66
Hi I'm trying to see Eurex delayed data but doesn't load any candles.
I read that teton doesn't work with that exchange so I installed a second sierra instance with Sc data on all services and still nothing.
Is there something I'm missing out to make it work?
Thanks!
imageeurex.png / V - Attached On 2023-10-13 00:49:49 UTC - Size: 125.96 KB - 94 views
[2023-10-13 01:44:29]
Sierra_Chart Engineering - Posts: 17187
This is not actively traded contract. What you see is normal.


Instead use the symbol EURUSD.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-10-13 02:36:23]
awakef - Posts: 66
I tryed other symbols with the same problem
[2023-10-13 13:18:51]
Sierra_Chart Engineering - Posts: 17187
There is no problem. What other symbol are you referring to?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-10-13 20:22:01]
awakef - Posts: 66
FSTCZ23-EUREX,
FXXEZ23-EUREX,
FCCOZ23-EUREX,
[2023-10-14 02:00:19]
Sierra_Chart Engineering - Posts: 17187
You need to contact the EUREX with your questions. There is absolutely nothing wrong with the data whatsoever. What you are seeing is correct .

Contact the EUREX! Not Sierra Chart.

For example this chart is 100% correct:
https://www.sierrachart.com/image.php?Image=1697248841267.png
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-10-14 02:01:19

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