Support Board
Date/Time: Wed, 27 Nov 2024 00:26:40 +0000
Problems with Eurex datafeed
View Count: 374
[2023-10-13 00:49:57] |
awakef - Posts: 66 |
Hi I'm trying to see Eurex delayed data but doesn't load any candles. I read that teton doesn't work with that exchange so I installed a second sierra instance with Sc data on all services and still nothing. Is there something I'm missing out to make it work? Thanks! |
[2023-10-13 01:44:29] |
Sierra_Chart Engineering - Posts: 17187 |
This is not actively traded contract. What you see is normal. Instead use the symbol EURUSD. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-10-13 02:36:23] |
awakef - Posts: 66 |
I tryed other symbols with the same problem
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[2023-10-13 13:18:51] |
Sierra_Chart Engineering - Posts: 17187 |
There is no problem. What other symbol are you referring to?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-10-13 20:22:01] |
awakef - Posts: 66 |
FSTCZ23-EUREX, FXXEZ23-EUREX, FCCOZ23-EUREX, |
[2023-10-14 02:00:19] |
Sierra_Chart Engineering - Posts: 17187 |
You need to contact the EUREX with your questions. There is absolutely nothing wrong with the data whatsoever. What you are seeing is correct . Contact the EUREX! Not Sierra Chart. For example this chart is 100% correct: https://www.sierrachart.com/image.php?Image=1697248841267.png Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-10-14 02:01:19
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