Login Page - Create Account

Support Board


Date/Time: Wed, 27 Nov 2024 00:32:32 +0000



Regarding not getting real time data feed and still getting delayed feed .

View Count: 324

[2023-10-10 19:07:35]
Satyam_1 - Posts: 12
Hello,
I have activated package of 12 - Integrated Advanced MBO (Monthly) - 56 USD / Month .
Still i am getting delayed data.Please help me out to get real data.
thanks
[2023-10-10 19:18:06]
John - SC Support - Posts: 36309
What are the exchanges for which you want real-time data?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-10-11 16:31:17]
Satyam_1 - Posts: 12
Gbpusd futures, S&P500 , Currency pairs and whatever is inclusive in that package.
[2023-10-11 17:40:14]
John - SC Support - Posts: 36309
The packages themselves do not control what data you get. They only control whether you can or can not get certain data.

With any Sierra Chart package, you have access to real-time FOREX, CFD, Crypto Currency, and Market Statistics data.

In order to have the ability to get any real-time data for any other exchange (either from us, or from an external source) you need to be on one of the "Integrated" packages (Packages 10, 11, and 12). You are currently on Package 12, so have the ability to get data into the system.

In addition to the above mentioned items that are included with all packages, you can setup and pay for real-time data for the CME Group, EUREX, CFE, and U.S. Equities from us.

Given the above, we are still not sure what data you are looking for - in particular when you mention S&P 500 - is this the S&P 500 Futures from the CME Group, or something else?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-10-11 20:17:39]
Satyam_1 - Posts: 12
I got it what you are saying.Just tell me now how can i buy real data for CME group?
[2023-10-11 20:57:31]
John - SC Support - Posts: 36309
The one thing that you need to keep in mind for the CME Group is that you need to have a live, funded, futures trading account in order to get the data at the "Non-Professional" rates. Refer to the following regarding this requirement:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges

Apart from the above, the setup instructions to follow are at the following link:
Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges*
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-10-14 03:26:44]
Satyam_1 - Posts: 12
hello,
Also can you tell me how to get binance symbol and its real time data feed?
[2023-10-14 19:29:06]
Sierra_Chart Engineering - Posts: 17187
Refer to:
Cryptocurrency / Bitcoin Data and Trading Services
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account