Support Board
Date/Time: Wed, 27 Nov 2024 00:45:08 +0000
Replay feature not working
View Count: 206
| [2023-10-10 16:40:49] |
| Ricardo Zurek - Posts: 18 |
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Hi, I am trying to replay my charts but is not working. This has happened for a while now and I don´t know how to fix this issue. When the replay is loading the platform just crashes and I have to close it. Please advise on how can I fix this. Thans |
| [2023-10-10 17:52:59] |
| Sierra_Chart Engineering - Posts: 17188 |
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First thing we want you to do is to run Sierra Chart in Safe Mode: Sierra Chart - Software Login Instructions: Using Safe Mode We see you are also running an older version and it is really essential to update being you are using the Teton order routing service. Update instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-10-10 17:53:09
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