Login Page - Create Account

Support Board


Date/Time: Wed, 27 Nov 2024 00:36:57 +0000



IBKR Data: not able to load intraday data beyond Oct-02,2023

View Count: 289

[2023-10-09 13:35:33]
Shane111365 - Posts: 9
I am not able to load intraday data beyond Oct-02,2023 using IBKR data for stocks. I have set the "Days to load for Intraday Chart Data Type" to 20. But it does not change. And "Date Range in File From" is at Oct-02,2023. It cannot be changed. Is there any settings I need to take care?

Note: I tested OK with other platform to see TWS was fine.
Attachment Deleted.
imageChartSettings.JPG / V - Attached On 2023-10-09 13:28:15 UTC - Size: 90.47 KB - 86 views
[2023-10-09 14:33:01]
Sierra_Chart Engineering - Posts: 17187
The proper and most reliable solution to this is to use the US equities consolidated tape data feed from Sierra Chart. This works with Interactive Brokers. You need to complete the agreements and activate this here:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#USEquities (Let us know if you need help with this)


This is the absolute best solution and most trouble-free. Once this exchange is activated, then Restart Sierra Chart and go back to that chart:

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-10-09 14:33:20
[2023-10-09 15:25:57]
User584084 - Posts: 262
I am running SC 2540 & IB TWS Version 10.24.1a using Interactive Brokers as the Current Selected Service in SC. I have no problem downloading 30 days of intraday data for stocks, futures, or commodities using IBKR real-time data feeds.'

Try AMZN-STK-SMART-USD as the symbol in SC instead of just AMZN.
Date Time Of Last Edit: 2023-10-09 15:35:47
[2023-10-09 16:24:13]
Sierra_Chart Engineering - Posts: 17187
Yes:
Try AMZN-STK-SMART-USD as the symbol in SC instead of just AMZN.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-10-11 10:41:08]
Shane111365 - Posts: 9
My bad.. "Maximum Historical Intraday Days to Download Limit" is default set to 7. After changing it to 50, I am able to download data for past 30 days.

And Yes, I need to set the symbol to AMZN-STK-SMART-USD format.

Thank you all for your inputs.

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account