Support Board
Date/Time: Wed, 27 Nov 2024 02:36:26 +0000
Buy-Exit Order was not executed
View Count: 243
| [2023-10-04 18:03:50] |
| User827002 - Posts: 36 |
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Last night I lost over half of my account because my trading spreadsheet failed to execute a buy-exit order. There is absolutely no reason that I can see why this failed to execute, it has always worked and I have not adjusted any of the inputs. I even backtested the trade in SIM and it executed with no problem. I am obviously very, very upset. I want to know why this happened, and if this is a common problem that I was just unaware of. It takes a tremendous level of trust in your platform to leave it to trade on its own which is why I had backtested so much data to make sure that it was all working smoothly. Help me understand why this happened, please.
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| [2023-10-05 17:53:26] |
| Sierra_Chart Engineering - Posts: 17190 |
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You can never leave automated trading alone. That is a very basic rule. It is always important to have a backup Stop order in place. Another thing that can safeguard against a problem like this is the upcoming server-based profit/loss management functionality for Teton order routing. We should have that released in a few weeks. It is available now with this service: Simulated Futures Trading Service As far as why this happened this is not within the scope of our support. Refer to: Automated Trading Management: Troubleshooting Automated Trading System Behavior Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-10-05 17:53:48
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