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Date/Time: Wed, 27 Nov 2024 02:31:38 +0000

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Orders rejected in Evaluator

View Count: 231

[2023-10-04 07:36:25] #1 [Go To First Post]
DF52 - Posts: 19
Hello, Evaluator 2550. When I place an order via the Trade Dom or Chart Trading mode it appears briefly, then an alert sounds and it disappears. Can't see anything in the Log and the Trade Lock is off. I also checked the evaluator account to be sure that it hadn't somehow got disabled, but everything is in order there also. Are you able to advise please?

[2023-10-04 08:03:22] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 17190
We are looking into this. What symbol does this happen with? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-10-04 08:08:17] #3 [Go To First Post]
DF52 - Posts: 19
Thanks. Eurex: FDXSZ23

[2023-10-04 08:10:33] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 17190
We are working on the issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-10-04 08:31:17] #5 [Go To First Post]
Sierra_Chart Engineering - Posts: 17190
This is now resolved. There currently is an outstanding issue with EUREX margin data. For the time being we set the margin requirement to be 3% of the contract value for EUREX products. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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