Support Board
Date/Time: Wed, 27 Nov 2024 02:30:24 +0000
cant trade real money
View Count: 397
[2023-10-03 05:07:56] |
User431357 - Posts: 27 |
i cant make a real money trade when im not in simulation mode. when i check my trade log my trades are all sim even when i select no sim
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[2023-10-03 15:02:46] |
Sierra_Chart Engineering - Posts: 17190 |
You need to set Sierra Chart to connect to your Trading service. This is controlled through the Data/Trade Service Settings Window: Data/Trade Service Settings Who is your broker? And then we will give you the appropriate instructions. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-10-03 15:02:57
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[2023-10-03 17:48:10] |
User431357 - Posts: 27 |
teton amp
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[2023-10-03 23:01:07] |
Sierra_Chart Engineering - Posts: 17190 |
In this case, follow the instructions here: Sierra Chart Teton Futures Order Routing: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-10-03 23:01:55
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[2023-10-04 13:06:05] |
User431357 - Posts: 27 |
still not working i swiitched from sc all data service to teton rder routing service . i dont have the exact option in wording that you suggested i click on ?https://www.sierrachart.com/image.php?Image=1696424522264.png
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[2023-10-04 13:07:21] |
User431357 - Posts: 27 |
amp brokerage says they have me connected to teton and only sierra charts can figure this problem out?
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[2023-10-04 14:15:27] |
SC Support - Posts: 1895 |
Hi User431357, I will give you a quick call to help you with this set-up issue now.
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[2023-10-04 14:37:12] |
SC Support - Posts: 1895 |
Hi there, I missed you with my call just now, please let me know when I can try you back? AMP Futures can put you on the Teton Order Routing Service without Sierra Chart's intervention; when AMP Futures has added you to the Teton Order Routing Service, your set-up instructions begin with step #5 here: Sierra Chart Teton Futures Order Routing: Setup Instructions Date Time Of Last Edit: 2023-10-04 14:37:55
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[2023-10-04 16:18:31] |
User431357 - Posts: 27 |
call? im back ???
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[2023-10-04 16:25:04] |
SC Support - Posts: 1895 |
Sure, I can call in 30 minutes, would that be ok?
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[2023-10-04 16:30:58] |
User431357 - Posts: 27 |
yes
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[2023-10-04 17:10:04] |
SC Support - Posts: 1895 |
Thank you User431357 for connecting, please let me know when I can call you back?
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[2023-10-04 17:25:15] |
Sierra_Chart Engineering - Posts: 17190 |
Follow steps 7 through 10 here: Sierra Chart Teton Futures Order Routing: Setup Instructions The problem is you did not set the Clearing Firm setting to AMP. It needs to be set that way. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-10-04 20:35:11] |
User431357 - Posts: 27 |
ready bro call me |
[2023-10-05 15:42:02] |
SC Support - Posts: 1895 |
Hi User431357, I can call now? Please let me know.
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