Support Board
Date/Time: Wed, 27 Nov 2024 02:24:11 +0000
Data connection problem
View Count: 218
| [2023-10-02 18:53:06] |
| Jimmyz83 - Posts: 52 |
|
I am going to start a topstep combine and when going into data/trade service settings and select Rythmic Direct, the server list shows completely blank. Can you tell me what I am supposed to do for it to populate with the options so I can enter the account and password info under it? tks |
| [2023-10-03 14:56:01] |
| Sierra_Chart Engineering - Posts: 17190 |
|
This happens sometimes and it is out of our control. It has to do with the Rithmic service providing the list of servers. Just try again following by repeating the instructions here: Rithmic Trading Platform Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-10-03 14:56:16
|
To post a message in this thread, you need to log in with your Sierra Chart account: