Support Board
Date/Time: Wed, 27 Nov 2024 02:26:57 +0000
Can't see order fills on symbol-linked chart after changing symbol from e-Mini to e-Micro
View Count: 337
| [2023-09-30 16:00:45] |
| n8trading - Posts: 36 |
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If I have a 5 min chart and 1 min chart of NQ which are linked by symbol, and I change one of the chart's trade symbol setting to MNQ, the linked chart does not show the MNQ order fills unless/until I open the linked chart settings and hit Apply/OK (even though I didn't make any changes). The trade symbol setting change is getting applied to the linked chart, but I still have to open it and hit Apply/OK before order fills show for the updated trade symbol setting. Same thing happens vice-versa, so it does not appear to be a specific symbol issue; it seems to be that the linked chart does not refresh the order fills to reflect those from the updated trade symbol setting. Not a big deal but probably an easy fix, possibly by refreshing the linked chart after a symbol/trade symbol setting change. |
| [2023-10-02 15:49:43] |
| John - SC Support - Posts: 36309 |
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We are not able to reproduce this when changing the symbol of a linked chart. The Order Fills are showing on both charts regardless of what symbol we select. Are you using a "Trade and Current Quote Symbol"? And are you changing just that item? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-10-02 16:02:15] |
| n8trading - Posts: 36 |
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That's correct. To reproduce, I turn on sim mode, set the 5 minute chart to NQ symbol with no Trade/Current Quote symbol selected, make some trades. Then, set Trade/Current Quote symbol on the 5 minute chart. The 1 minute chart will still show the NQ trades while the 5 minute chart will show no trades (since no trades have been made yet on MNQ in this example). If I then open the 1 minute chart settings and just hit Apply, no trades will show now. |
| [2023-10-02 16:12:38] |
| Sierra_Chart Engineering - Posts: 17190 |
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This is confusing for us. But certainly the display of order fills is definitively going to be affected by the Trade Symbol set on the chart. You are only going to see the fills for the Trade Symbol if it is set. If it is not set it will be the main symbol of the chart you will see fills for.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-10-02 16:13:32
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