Support Board
Date/Time: Wed, 27 Nov 2024 04:39:16 +0000
Frequent data disconnection
View Count: 231
| [2023-09-28 23:15:08] |
| User347921 - Posts: 39 |
|
Hello, I'm using Rithmic data feed (Level 2) through TopStep and have used Sierra Chart up the 26th Sept. normally. I didn't connect to SC for two days and now the data feed disconnects almost every minute. I'll send you a Log file. Thank you. |
| [2023-09-29 14:31:37] |
| Sierra_Chart Engineering - Posts: 17190 |
|
We cannot help at all with this: DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2023-09-29 01:14:08.631 *
We recommend trying the Trading Evaluator service and see if you notice the same problem: Simulated Futures Trading Service If not, the connectivity issue would be specific to Rithmic. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: