Support Board
Date/Time: Wed, 27 Nov 2024 04:37:43 +0000
Bug with Save Main Window to File
View Count: 215
[2023-09-25 13:30:19] |
User247273 - Posts: 37 |
I am running version 2550 (rev.47628). In General Settings, I have changed the "Chart Image Folder" setting to D:\Trader\Pictures\Sierra Chart\ Everything works properly when I use the "Save Chart to File" command. However, when I use the "Save Main Window to File" command, Sierra throws the following error: Error saving the image file: D:\Trader\Pictures\Sierra_Chart\Sierra_Chart_MainWindow_2023-09-25__07_44_26.363.png | 2023-09-25 07:44:28.452 For some reason, Sierra is replacing the space in the path name between "Sierra" and "Chart" with an underscore when it tries to save the main window image. Since "Save Chart to File" works as expected, I ran that and was able to confirm via the message log that there is no substitution of an underscore in the path name when running that command. Date Time Of Last Edit: 2023-09-25 13:30:49
|
[2023-09-25 13:59:19] |
Sierra_Chart Engineering - Posts: 17190 |
We will look into this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: