Support Board
Date/Time: Wed, 27 Nov 2024 04:52:10 +0000
LMAX
View Count: 289
| [2023-09-25 11:54:22] |
| milenmitzik - Posts: 27 |
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Hi. Data is not loading from 20/09/ Take a look pls. |
| [2023-09-25 17:53:14] |
| Sierra_Chart Engineering - Posts: 17190 |
|
We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-09-25 18:08:37] |
| Sierra_Chart Engineering - Posts: 17190 |
|
This is an issue with historical data and not real-time data. This has been resolved but it will take a few hours for it to go into effect. At that time follow the instructions here to download the missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-09-25 18:19:43] |
| Sierra_Chart Engineering - Posts: 17190 |
|
This problem has now been resolved from testing on our side. You may have to go to the Windows commandline then enter this: ipconfig /flushDNS And then follow these instructions: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-09-25 18:19:52
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| [2023-09-26 07:37:52] |
| milenmitzik - Posts: 27 |
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Working now. Thumb up. |
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