Support Board
Date/Time: Wed, 27 Nov 2024 07:29:30 +0000
Cant find ECIVwapV1.5 in custom studies
View Count: 294
[2023-09-20 14:05:16] |
JakeSmith - Posts: 9 |
I looked into the thread for troubleshooting why custom studies might not be showing up but still cant seem to be able to solve this problem. Let me know what I should do thankyou!
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[2023-09-20 16:03:04] |
John - SC Support - Posts: 36309 |
After you select the button for "Add Custom Study" are you able to see the entry for "User Contributed Studies" in the window that comes up? If so, when you open that section do you see other studies in there, such as "5MinBars" and "ABands"? If those are there, are you able to then scroll down and find the ECIVwap studies? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-09-20 16:06:22] |
JakeSmith - Posts: 9 |
When i click custom study the only folder that shows up is Sierra Chart Custom studies and examples but not user contributed studies
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[2023-09-20 16:35:09] |
John - SC Support - Posts: 36309 |
That means that the "User Contributed Studies" was somehow removed from your system. Perform an update, even to the same version of software you are currently on, and the file should be put in place. Refer to the following for how to do an update: Software Download: Fast Update If the file is still missing after the update, then you have an anti-virus software that is removing it. You will have to create an exclusion for the file named 'UserContributedStudies_64.dll' in the 'Data' folder under your main Sierra Chart installation folder. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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