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Date/Time: Wed, 27 Nov 2024 05:31:11 +0000



You have open Positions with your trading service on an invalid symbol

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[2023-09-19 19:53:40]
User132431 - Posts: 4
This in on my second instance.

In Trade Positions I have an open positions entry with a symbol that is not with my service. This possibly happened after importing a chartbook.

Upon exit I will receive the message "You have open Positions with your trading service"

Please can you advise how I can clear this entry?
[2023-09-19 23:04:34]
Sierra_Chart Engineering - Posts: 17190
What is the account for that position. Is it a simulated trading account?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-09-20 19:11:49]
Sierra_Chart Engineering - Posts: 17190
If it is a simulated trading account, clear the trade activity data in the main instance for that particular Symbol and Trading Account:

Trade Activity Log: Clearing Trade Activity Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-09-20 19:12:02

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