Support Board
Date/Time: Wed, 27 Nov 2024 05:31:11 +0000
You have open Positions with your trading service on an invalid symbol
View Count: 264
[2023-09-19 19:53:40] |
User132431 - Posts: 4 |
This in on my second instance. In Trade Positions I have an open positions entry with a symbol that is not with my service. This possibly happened after importing a chartbook. Upon exit I will receive the message "You have open Positions with your trading service" Please can you advise how I can clear this entry? |
[2023-09-19 23:04:34] |
Sierra_Chart Engineering - Posts: 17190 |
What is the account for that position. Is it a simulated trading account?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-09-20 19:11:49] |
Sierra_Chart Engineering - Posts: 17190 |
If it is a simulated trading account, clear the trade activity data in the main instance for that particular Symbol and Trading Account: Trade Activity Log: Clearing Trade Activity Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-09-20 19:12:02
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