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Date/Time: Wed, 27 Nov 2024 06:32:28 +0000

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Real Trading Values Miscalculated

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[2023-09-18 15:57:48] #1 [Go To First Post]
miyara - Posts: 3
Hello, im searching for a hour, how to get the real volumes values for my dom, delta and footprint charts. I get only low values like 1-9 when it should be much higher like 500, i don't find the way i can get the real value, can you help me with clear instructions please. Thank you so much, have a great day y'all.

[2023-09-18 16:04:30] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 17190
Provide an image of the chart or Trade DOM which shows what you are referring to, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-09-18 16:18:45] #3 [Go To First Post]
miyara - Posts: 3
https://www.sierrachart.com/image.php?Image=1695053900686.png


IMG_3480.jpg / V - Attached On 2023-09-18 16:15:34 UTC - Size: 47.81 KB - 108 views

[2023-09-18 17:43:20] #4 [Go To First Post]
John - SC Support - Posts: 36309
We assume you are referring to the lack of Market Depth data in your DOM (keep in mind that Delta and Footprints do not use this date, they use actual traded data). If this is the case, then you need to ask your broker, as you are using the data from Rithmic. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-09-18 17:56:52] #5 [Go To First Post]
miyara - Posts: 3
but i had the same issue when i was in demo account, and when i bought sierra before using rithmic so maybe it's a sierra setting?

[2023-09-18 18:14:27] #6 [Go To First Post]
John - SC Support - Posts: 36309
Refer to the following for things to check (although most likely it is that you are not setup to get the Market Depth from Rithmic): File Menu: Not Receiving the Full Number of Market Depth Levels For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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