Support Board
Date/Time: Wed, 27 Nov 2024 07:35:29 +0000
Quote Board Net Change not updating
View Count: 238
| [2023-09-18 08:59:42] |
| denarius - Posts: 16 |
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the net change fields in quote board are not updating - haven't been since Sunday evening CME open. I have restarted Sierra Charts several times and still not updating. see attached - have had no problem in the past
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 Quote Board 2023 09 18.JPG / V - Attached On 2023-09-18 08:57:54 UTC - Size: 183.54 KB - 83 views Attachment Deleted. |
| [2023-09-18 09:19:09] |
| Eighteen_0_Six - Posts: 21 |
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Hi, Quite the same there... let's wait |
| [2023-09-18 10:58:20] |
| Eighteen_0_Six - Posts: 21 |
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Sounds ok right now. The friday settlement price is updayed at the CME
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| Capture d’écran 2023-09-18 125238.png / V - Attached On 2023-09-18 10:52:52 UTC - Size: 176.62 KB - 59 views Attachment Deleted. |
| [2023-09-18 11:30:26] |
| Sierra_Chart Engineering - Posts: 17191 |
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We are aware of this of. This is an issue on the CME side. And it does not matter whether other programs are having this issue or not. This is a definite issue on the CME side which we have verified. There is nothing we can do about it. The settlement data should be coming Monday afternoon. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-09-18 11:30:34
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| [2023-09-18 11:31:56] |
| Sierra_Chart Engineering - Posts: 17191 |
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Actually we see that the CME has now transmitted the settlement prices.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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