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Date/Time: Wed, 27 Nov 2024 07:43:58 +0000



can't get out of sim mode

View Count: 280

[2023-09-15 14:32:50]
User968654 - Posts: 38
I've chosen Sim Trade Off multiple times under Trade and can't get back to live trading.

please help
[2023-09-15 15:20:53]
User968654 - Posts: 38
Even when I open a new chartbook and open a new chart

I open the trading DOM and it's automatically SIM MODE
[2023-09-15 16:11:28]
User968654 - Posts: 38
the trade window is not picking up my live trading account

why is this happening?
[2023-09-15 17:34:37]
John - SC Support - Posts: 36309
You are not connected to your trading account. Your setting for "Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service" is set to "SC Data - All Services".

What broker or order routing service are you using so we can point you to the correct setup instructions.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-09-15 17:52:06]
User968654 - Posts: 38
AMP Global Futures LLC
[2023-09-15 18:03:27]
User968654 - Posts: 38
I'm all good.

changed CQG Web

thanks for the hint

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