Support Board
Date/Time: Wed, 27 Nov 2024 08:30:45 +0000
Errors on OCO stop move
View Count: 493
| [2023-09-14 01:41:31] |
| User273277 - Posts: 59 |
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Multiple times today I saw errors in my trade service log when trying to move stops for open trades using Rithmic. The stops would not move when these errors showed up, and I had to cancel them and close the trades with new orders. It looks to be happening after I have more than 1 set of OCO orders open for a ticker. I don't think it happened when there was just a single set of OCO trades open for a ticker. Ideas on what to test/do to resolve this? Order modification failed | Rithmic Direct - DTC (Order cancel/replace reject). Internal Order ID: 2193. Service Order ID: 601206136. Symbol: MNQZ3.CME. Account: APEX-1 | 2023-09-13 15:03:05.538 * Order modification failed | Rithmic Direct - DTC (Order cancel/replace reject). Internal Order ID: 2196. Service Order ID: 601206137. Symbol: MNQZ3.CME. Account: APEX-1 | 2023-09-13 15:03:05.538 * Order modification failed | Rithmic Direct - DTC (Order cancel/replace reject). Internal Order ID: 2199. Service Order ID: 601206138. Symbol: MNQZ3.CME. Account: APEX-1 | 2023-09-13 15:03:05.538 * Order modification failed | Rithmic Direct - DTC (Order cancel/replace reject). Info: order not present. Internal Order ID: 2195. Service Order ID: 601209022. Symbol: MNQZ3.CME. Account: APEX-1 | 2023-09-13 15:04:25.113 * MNQZ3.CME [CV][M] Chart #1 | User order entry | Unable to Flatten/Reverse. Position does not exist. Working non-market orders will be canceled | Symbol: MNQZ3.CME | TradeAccount: APEX-1 | 2023-09-13 15:05:14.190 |
| [2023-09-14 02:57:07] |
| Sierra_Chart Engineering - Posts: 17191 |
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You need to contact Rithmic or your broker for help with this. Sierra Chart has no control over this or any idea about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-09-14 15:05:54] |
| User578003 - Posts: 17 |
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I dont believe you can have and OCO order placed and then add another OCO (same symbol), if your trying to scale in (is what I am assuming). If this is your problem, you need to have 'scale in" checked to allow scaling in. You can then do orders without OCO and it will place stop of scale in position into where your stop is, combines them all together. I start OCO, then I pick how many contracts I want I will scale in with and make sure it is not set to any type OCO. It is overall pretty easy once you try it couple times.
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| [2023-09-14 15:50:00] |
| Sierra_Chart Engineering - Posts: 17191 |
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This is not true: I dont believe you can have and OCO order placed and then add another OCO (same symbol),
There can be any number of orders existing. This is not a problem within Sierra Chart and Rithmic should have no trouble with this either.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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