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Date/Time: Wed, 27 Nov 2024 07:55:21 +0000



Printing Chart Crashes Sierra

View Count: 261

[2023-09-13 20:32:07]
User933497 - Posts: 12
I have done this 5 or 6 times....it does the same every time:

I go to file and print to print a chart. It prints just fine (the first time).

However, if I try to print another chart, it freezes Sierra. I have to use task mgr to close it.

When I restart Sierra, it prints fine the first time. But it always crashes Sierra the second time I try to print a chart.

Can anyone help?
[2023-09-14 02:52:07]
Sierra_Chart Engineering - Posts: 17191
We are not able to reproduce this and we are not sure what the issue is in your case.

One thing you can do is try printing to a PDF document and print the PDF and see if that works around the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-09-14 02:52:16
[2023-09-20 01:39:14]
Sierra_Chart Engineering - Posts: 17191
We want you to update to the latest release:
Software Download: Fast Update

And see if that resolves the printing problem in your case.

We may have discovered what is causing this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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