Support Board
Date/Time: Wed, 27 Nov 2024 08:38:59 +0000
[Programming Help] - Service Connection Error
View Count: 282
| [2023-09-12 18:54:09] |
| IldeFx - Posts: 6 |
|
Hello! My platform have a connection error, I'm including the window for reference. Thank You! Created the DTC Protocol server. | 2023-09-12 14:44:52.490 DTC Protocol Server listening on port 11099. | 2023-09-12 14:44:52.491 Reading Internal Order ID file. | 2023-09-12 14:44:52.491 Reading Trade Orders file. | 2023-09-12 14:44:52.533 Reading Trade Positions file. | 2023-09-12 14:44:52.533 Reading Trade Account Data files. | 2023-09-12 14:44:52.533 Encountered unknown field code when reading Trade Account Data file. Code: 2148 | 2023-09-12 14:44:52.533 Encountered unknown field code when reading Trade Account Data file. Code: 2149 | 2023-09-12 14:44:52.533 UDPListener (1600). Port 22904 | Listening on UDP port 22904. | 2023-09-12 14:44:52.535 Software version: 2543 64-bit | 2023-09-12 14:44:52.535 Primary Thread ID: 16600 | 2023-09-12 14:44:52.535 Usage end date: 2023-11-20 | 2023-09-12 14:44:52.535 Enabled for: Advanced Features 2. | 2023-09-12 14:44:52.535 Enabled for: Sierra Chart Historical Data Service. | 2023-09-12 14:44:52.535 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-09-12 14:44:52.535 Enabled for: Delayed Denali Exchange Data Feed. | 2023-09-12 14:44:52.535 Enabled for exchange2: CME | 2023-09-12 14:44:52.535 Enabled for exchange2: fairx_exchange.data | 2023-09-12 14:44:52.535 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-09-12 14:44:52.535 Current selected Data/Trading service: Teton CME Order Routing | 2023-09-12 14:44:52.535 Custom symbol settings values: enabled | 2023-09-12 14:44:52.535 Chart Update Interval: 100 | 2023-09-12 14:44:52.535 Intraday Data Storage Time Unit: 0 | 2023-09-12 14:44:52.535 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-09-12 14:44:52.535 2023-09-12 18:44:52 Local computer time in UTC | 2023-09-12 14:44:52.535 2023-09-12 14:44:52 Local computer time in SC Time Zone | 2023-09-12 14:44:52.535 2023-09-12 18:44:51 Server time in UTC | 2023-09-12 14:44:52.535 Local computer UTC time and Server UTC time difference: 1 seconds. | 2023-09-12 14:44:52.535 Program path: C:\SierraChart\ | 2023-09-12 14:44:52.535 Data Files path: C:\SierraChart\Data\ | 2023-09-12 14:44:52.535 OS Version Number: 10.0 | 2023-09-12 14:44:52.535 Locale Setting: C | 2023-09-12 14:44:52.535 DLLs: CandleTaper_64.dll, DivergenceDetector_64.dll, DynamicStopLoss_64.dll, EndedAuction_64.dll, ExahustionDetector_64.dll, JoboPinch_64.dll, LinearRegressionLocation_64.dll, PivotLine_64.dll, PoorStructure_64.dll, PrevReferences_64.dll, ProfilePeriods_64.dll, ProfileValue_64.dll, ReconstructedTape_64.dll, StatisticsBubbles_64.dll, TickStatistics_64.dll, TradesVizAutoSyncTradesProduction (2).dll, TWFX_RCTS_2151_64.dll, UserContributedStudies_64.dll, VolumeComparison_64.dll, VolumeTickerComparison_64.dll | 2023-09-12 14:44:52.535 Allowed protected custom studies: TWFX_RCTS | 2023-09-12 14:44:52.535 Crash reporter started: true | 2023-09-12 14:44:52.535 Created the DTC Protocol historical data server. | 2023-09-12 14:44:52.535 HD Server Manager | Listening on port 11098. | 2023-09-12 14:44:52.536 Checking for new symbol settings. Requested symbol settings MD5 for service code sc_futures_direct.dtc.trading. Request ID: 1. | 2023-09-12 14:44:52.536 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2023-09-12 14:44:52.557 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-09-12 14:44:52.702 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-09-12 14:44:52.702 Received 5 login tokens. | 2023-09-12 14:44:53.183 Symbol settings MD5 received. Request ID: 1. | 2023-09-12 14:44:54.206 Requested symbol settings for service code sc_futures_direct.dtc.trading. Request ID: 2. | 2023-09-12 14:44:54.206 Requested user files to download. | 2023-09-12 14:44:55.030 User files to download complete | 2023-09-12 14:44:55.686 Symbol settings received. Request ID: 2. | 2023-09-12 14:44:56.387 Teton CME Order Routing | Firm: Phillip Capital | 2023-09-12 14:44:57.032 Teton CME Order Routing | Connecting to the server futurestrading14.sierracharts.com. Port 11089 | 2023-09-12 14:44:57.033 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2023-09-12 14:44:57.036 DTC Client socket (1) | New receive buffer size: 0 | 2023-09-12 14:44:57.036 DTC Client socket (1) | Connecting to IP: 208.185.224.130. | 2023-09-12 14:44:57.036 Teton CME Order Routing | Network connection to server complete. | 2023-09-12 14:44:57.089 Teton CME Order Routing | Starting socket receive thread. | 2023-09-12 14:44:57.089 Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none | 2023-09-12 14:44:57.089 Teton CME Order Routing | Setting DTC encoding to Binary VLS | 2023-09-12 14:44:57.248 Teton CME Order Routing | Sending logon request message. | 2023-09-12 14:44:57.248 Teton CME Order Routing | Received logon response. | 2023-09-12 14:44:57.794 Teton CME Order Routing | Server Name: SC DTC Server. | 2023-09-12 14:44:57.794 Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 | 2023-09-12 14:44:57.794 Teton CME Order Routing | Connection error: No trade accounts assigned | 2023-09-12 14:44:57.794 * Teton CME Order Routing | Failed connections: 1 | 2023-09-12 14:44:57.794 Teton CME Order Routing | Waiting for socket receive thread to end | 2023-09-12 14:44:57.800 DTC Client socket (1) | CloseSocket call. | 2023-09-12 14:44:57.801 Teton CME Order Routing | Disconnected. | 2023-09-12 14:44:57.801 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-09-12 14:44:57.801 DTC Client socket (1) | Socket gracefully closed by remote side. | 2023-09-12 14:44:57.853 DTC Client socket (1) | Closed. | 2023-09-12 14:44:57.854 Files to Open on Startup | Opening file: Nasdaq.Cht | 2023-09-12 14:45:00.259 NQZ23_FUT_CME 500 Volume #1 | Reloading chart. | 2023-09-12 14:45:00.277 NQU23_FUT_CME 2000 Volume #3 | Reloading chart. | 2023-09-12 14:45:00.304 NQU23_FUT_CME 5 Min #4 | Reloading chart. | 2023-09-12 14:45:00.337 NQu23_FUT_CME Daily #5 | Reloading chart. | 2023-09-12 14:45:00.374 MNQZ23_FUT_CME 800 Volume #6 | Reloading chart. | 2023-09-12 14:45:00.521 Loading DLL: C:\SierraChart\Data\TWFX_RCTS.dll (TWFX_RCTS_2151_64.dll). Handle: 7ff90d110000 | 2023-09-12 14:45:00.526 MNQU23_FUT_CME 500 Volume #7 | Reloading chart. | 2023-09-12 14:45:00.555 NQZ23_FUT_CME 500 Volume #2 | Reloading chart. | 2023-09-12 14:45:00.593 NQZ23_FUT_CME 2000 Volume #8 | Reloading chart. | 2023-09-12 14:45:00.659 NQU23_FUT_CME 500 Volume #9 | Reloading chart. | 2023-09-12 14:45:00.703 MNQZ23_FUT_CME 800 Volume #6 | StartDateTimeForLoadingOrderFills: 2023-08-08 09:30:01 | 2023-09-12 14:45:00.765 Mapping NQZ23_FUT_CME to NQZ23. Service code: cme | 2023-09-12 14:45:00.828 Using symbol data fast lookup vector | 2023-09-12 14:45:00.828 Starting DelayedDownloadMonitoringTimer | 2023-09-12 14:45:00.829 Starting HDTimeoutTimer | 2023-09-12 14:45:00.829 Added historical Intraday data request for NQZ23_FUT_CME to the queue. | 2023-09-12 14:45:00.829 Intraday data recording state for symbol NQZ23_FUT_CME is set to download 'Pending'. | 2023-09-12 14:45:00.829 Triggering next historical data download in queue. | 2023-09-12 14:45:00.829 HD Request # 1 | Downloading Intraday chart data for NQZ23_FUT_CME to the file NQZ23_FUT_CME.scid. Service: cme | 2023-09-12 14:45:00.845 HD Request # 1 | Download start date-time: 2023-09-12 14:39:54.000000. File last date-time: 2023-09-12 14:39:54.080000 | 2023-09-12 14:45:00.845 HD Request # 1 | Using server: ds26.sierracharts.com port 10150 | 2023-09-12 14:45:00.845 Socket (1) | Creating socket. | 2023-09-12 14:45:00.849 Socket (1) | New receive buffer size: 0 | 2023-09-12 14:45:00.849 Socket (1) | Connecting to IP: 142.215.17.188. | 2023-09-12 14:45:00.849 Mapping NQU23_FUT_CME to NQU23. Service code: cme | 2023-09-12 14:45:00.882 Added historical Intraday data request for NQU23_FUT_CME to the queue. | 2023-09-12 14:45:00.883 Intraday data recording state for symbol NQU23_FUT_CME is set to download 'Pending'. | 2023-09-12 14:45:00.883 Triggering next historical data download in queue. | 2023-09-12 14:45:00.883 Mapping MNQZ23_FUT_CME to MNQZ23. Service code: cme | 2023-09-12 14:45:00.934 Added historical Intraday data request for MNQZ23_FUT_CME to the queue. | 2023-09-12 14:45:00.934 Intraday data recording state for symbol MNQZ23_FUT_CME is set to download 'Pending'. | 2023-09-12 14:45:00.934 Triggering next historical data download in queue. | 2023-09-12 14:45:00.934 Mapping MNQU23_FUT_CME to MNQU23. Service code: cme | 2023-09-12 14:45:00.966 Added historical Intraday data request for MNQU23_FUT_CME to the queue. | 2023-09-12 14:45:00.967 Intraday data recording state for symbol MNQU23_FUT_CME is set to download 'Pending'. | 2023-09-12 14:45:00.967 Triggering next historical data download in queue. | 2023-09-12 14:45:00.967 HD Request # 1 | Setting DTC encoding to Binary VLS | 2023-09-12 14:45:00.978 HD Request # 1 | Sending historical data logon request message. | 2023-09-12 14:45:00.978 Chart: NQZ23_FUT_CME[M] 500 Volume #2 | Study: TWFX Trade Tape Chart (Overlay) | TWFX Trade Tape Chart (Overlay) Study requires TWFX Trade Tape Chart (Main) to also be used | 2023-09-12 14:45:01.028 * Chart: MNQU23_FUT_CME[M] 500 Volume #7 | Study: TWFX Trade Tape Chart (Overlay) | TWFX Trade Tape Chart (Overlay) Study requires TWFX Trade Tape Chart (Main) to also be used | 2023-09-12 14:45:01.059 * Chart: NQU23_FUT_CME[M] 500 Volume #9 | Study: TWFX Trade Tape Chart (Overlay) | TWFX Trade Tape Chart (Overlay) Study requires TWFX Trade Tape Chart (Main) to also be used | 2023-09-12 14:45:01.092 * HD Request # 1 | Requesting Intraday data. Start date-time: 2023-09-12 14:39:54. Record interval: 0. Symbol: NQZ23 | 2023-09-12 14:45:01.553 HD Request # 1 | Decompressing data. | 2023-09-12 14:45:01.610 HD Request # 1 | Receiving Intraday data for NQZ23_FUT_CME starting at 2023-09-12 14:39:54.080000 | 2023-09-12 14:45:01.679 Socket (1) | CloseSocket call. | 2023-09-12 14:45:01.736 Socket (1) | Shutdown started. Waiting for graceful close. | 2023-09-12 14:45:01.736 Historical data download thread signaled to stop. | 2023-09-12 14:45:01.736 HD Request # 1 | Timestamp of first Intraday data file record written: 2023-09-12 14:39:55.116000. | 2023-09-12 14:45:01.736 HD Request # 1 | Received 3004 Intraday data records from 2023-09-12 14:39:54.080000 to 2023-09-12 14:44:59.897000 (5.1 minutes. Delay: 1.8 seconds) and wrote 3003 records for NQZ23_FUT_CME | 2023-09-12 14:45:01.736 HD Request # 1 | Completion time: 1s. | 2023-09-12 14:45:01.736 HD Request # 1 | Intraday data download complete for NQZ23_FUT_CME. Unique request ID: 1 | 2023-09-12 14:45:01.736 Removing historical data download ID 1. | 2023-09-12 14:45:01.736 Real-time Intraday chart data file updates started for NQZ23_FUT_CME | 2023-09-12 14:45:01.736 Intraday chart data file opened for NQZ23_FUT_CME | 2023-09-12 14:45:01.736 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2023-09-12 14:45:01.736 Triggering next historical data download in queue. | 2023-09-12 14:45:01.736 Historical data for NQZ23_FUT_CME is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2023-09-12 14:45:01.736 HD Request # 2 | Downloading Intraday chart data for NQU23_FUT_CME to the file NQU23_FUT_CME.scid. Service: cme | 2023-09-12 14:45:01.736 HD Request # 2 | Download start date-time: 2023-09-12 14:39:52.000000. File last date-time: 2023-09-12 14:39:52.016001 | 2023-09-12 14:45:01.736 HD Request # 2 | Using server: ds28.sierracharts.com port 10149 | 2023-09-12 14:45:01.736 Socket (2) | Creating socket. | 2023-09-12 14:45:01.740 Socket (2) | New receive buffer size: 0 | 2023-09-12 14:45:01.740 Socket (2) | Connecting to IP: 142.215.18.147. | 2023-09-12 14:45:01.740 Socket (1) | Socket gracefully closed by remote side. | 2023-09-12 14:45:01.795 Socket (1) | Closed. | 2023-09-12 14:45:01.795 HD Request # 2 | Setting DTC encoding to Binary VLS | 2023-09-12 14:45:01.863 HD Request # 2 | Sending historical data logon request message. | 2023-09-12 14:45:01.863 NQZ23_FUT_CME[M] 500 Volume #2 | Reloading chart. | 2023-09-12 14:45:01.888 NQZ23_FUT_CME[M] TWFX Trade Tape Chart (Main) - MinV:2 Days:5 #2 | Reloading chart. | 2023-09-12 14:45:02.316 HD Request # 2 | Requesting Intraday data. Start date-time: 2023-09-12 14:39:52. Record interval: 0. Symbol: NQU23 | 2023-09-12 14:45:02.458 HD Request # 2 | Decompressing data. | 2023-09-12 14:45:02.535 HD Request # 2 | Receiving Intraday data for NQU23_FUT_CME starting at 2023-09-12 14:39:52.016000 | 2023-09-12 14:45:02.575 Socket (2) | CloseSocket call. | 2023-09-12 14:45:02.575 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-09-12 14:45:02.575 Historical data download thread signaled to stop. | 2023-09-12 14:45:02.575 HD Request # 2 | Timestamp of first Intraday data file record written: 2023-09-12 14:39:53.935000. | 2023-09-12 14:45:02.575 HD Request # 2 | Received 579 Intraday data records from 2023-09-12 14:39:52.016000 to 2023-09-12 14:44:54.696000 (5.0 minutes. Delay: 7.9 seconds) and wrote 577 records for NQU23_FUT_CME | 2023-09-12 14:45:02.575 HD Request # 2 | Completion time: 1s. | 2023-09-12 14:45:02.575 HD Request # 2 | Intraday data download complete for NQU23_FUT_CME. Unique request ID: 2 | 2023-09-12 14:45:02.575 Removing historical data download ID 2. | 2023-09-12 14:45:02.575 Real-time Intraday chart data file updates started for NQU23_FUT_CME | 2023-09-12 14:45:02.575 Intraday chart data file opened for NQU23_FUT_CME | 2023-09-12 14:45:02.575 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2023-09-12 14:45:02.575 Triggering next historical data download in queue. | 2023-09-12 14:45:02.575 Historical data for NQU23_FUT_CME is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2023-09-12 14:45:02.575 HD Request # 3 | Downloading Intraday chart data for MNQZ23_FUT_CME to the file MNQZ23_FUT_CME.scid. Service: cme | 2023-09-12 14:45:02.575 HD Request # 3 | Download start date-time: 2023-09-12 14:39:53.000000. File last date-time: 2023-09-12 14:39:53.261000 | 2023-09-12 14:45:02.576 HD Request # 3 | Using server: ds23.sierracharts.com port 10150 | 2023-09-12 14:45:02.576 Socket (3) | Creating socket. | 2023-09-12 14:45:02.579 Socket (3) | New receive buffer size: 0 | 2023-09-12 14:45:02.579 Socket (3) | Connecting to IP: 142.215.17.190. | 2023-09-12 14:45:02.579 NQU23_FUT_CME[M] 500 Volume #9 | Reloading chart. | 2023-09-12 14:45:02.618 Socket (2) | Socket gracefully closed by remote side. | 2023-09-12 14:45:02.634 Socket (2) | Closed. | 2023-09-12 14:45:02.634 HD Request # 3 | Setting DTC encoding to Binary VLS | 2023-09-12 14:45:02.699 HD Request # 3 | Sending historical data logon request message. | 2023-09-12 14:45:02.699 NQU23_FUT_CME[M] TWFX Trade Tape Chart (Main) - MinV:2 Days:5 #9 | Reloading chart. | 2023-09-12 14:45:02.985 HD Request # 3 | Requesting Intraday data. Start date-time: 2023-09-12 14:39:53. Record interval: 0. Symbol: MNQZ23 | 2023-09-12 14:45:03.270 HD Request # 3 | Decompressing data. | 2023-09-12 14:45:03.327 HD Request # 3 | Receiving Intraday data for MNQZ23_FUT_CME starting at 2023-09-12 14:39:53.261000 | 2023-09-12 14:45:03.395 Socket (3) | CloseSocket call. | 2023-09-12 14:45:04.515 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-09-12 14:45:04.515 Historical data download thread signaled to stop. | 2023-09-12 14:45:04.515 HD Request # 3 | Timestamp of first Intraday data file record written: 2023-09-12 14:39:53.926000. | 2023-09-12 14:45:04.515 HD Request # 3 | Received 4279 Intraday data records from 2023-09-12 14:39:53.261000 to 2023-09-12 14:44:59.520001 (5.1 minutes. Delay: 5.0 seconds) and wrote 4278 records for MNQZ23_FUT_CME | 2023-09-12 14:45:04.515 HD Request # 3 | Completion time: 2s. | 2023-09-12 14:45:04.515 HD Request # 3 | Intraday data download complete for MNQZ23_FUT_CME. Unique request ID: 3 | 2023-09-12 14:45:04.515 Removing historical data download ID 3. | 2023-09-12 14:45:04.515 Real-time Intraday chart data file updates started for MNQZ23_FUT_CME | 2023-09-12 14:45:04.515 Intraday chart data file opened for MNQZ23_FUT_CME | 2023-09-12 14:45:04.515 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2023-09-12 14:45:04.515 Triggering next historical data download in queue. | 2023-09-12 14:45:04.515 Historical data for MNQZ23_FUT_CME is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2023-09-12 14:45:04.515 HD Request # 4 | Downloading Intraday chart data for MNQU23_FUT_CME to the file MNQU23_FUT_CME.scid. Service: cme | 2023-09-12 14:45:04.515 HD Request # 4 | Download start date-time: 2023-09-12 14:39:53.000000. File last date-time: 2023-09-12 14:39:53.940000 | 2023-09-12 14:45:04.515 HD Request # 4 | Using server: ds26.sierracharts.com port 10149 | 2023-09-12 14:45:04.515 Socket (2) | Creating socket. | 2023-09-12 14:45:04.515 Socket (2) | New receive buffer size: 0 | 2023-09-12 14:45:04.515 Socket (2) | Connecting to IP: 142.215.17.188. | 2023-09-12 14:45:04.515 Socket (3) | Socket gracefully closed by remote side. | 2023-09-12 14:45:04.574 Socket (3) | Closed. | 2023-09-12 14:45:04.574 HD Request # 4 | Setting DTC encoding to Binary VLS | 2023-09-12 14:45:04.640 HD Request # 4 | Sending historical data logon request message. | 2023-09-12 14:45:04.640 HD Request # 4 | Requesting Intraday data. Start date-time: 2023-09-12 14:39:53. Record interval: 0. Symbol: MNQU23 | 2023-09-12 14:45:05.225 HD Request # 4 | Decompressing data. | 2023-09-12 14:45:05.302 HD Request # 4 | Receiving Intraday data for MNQU23_FUT_CME starting at 2023-09-12 14:39:53.925000 | 2023-09-12 14:45:05.343 Socket (2) | CloseSocket call. | 2023-09-12 14:45:05.343 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-09-12 14:45:05.343 Historical data download thread signaled to stop. | 2023-09-12 14:45:05.343 HD Request # 4 | Timestamp of first Intraday data file record written: 2023-09-12 14:39:54.340000. | 2023-09-12 14:45:05.343 HD Request # 4 | Received 936 Intraday data records from 2023-09-12 14:39:53.925000 to 2023-09-12 14:45:02.538000 (5.1 minutes. Delay: 2.8 seconds) and wrote 932 records for MNQU23_FUT_CME | 2023-09-12 14:45:05.343 HD Request # 4 | Completion time: 1s. | 2023-09-12 14:45:05.343 HD Request # 4 | Intraday data download complete for MNQU23_FUT_CME. Unique request ID: 4 | 2023-09-12 14:45:05.343 Removing historical data download ID 4. | 2023-09-12 14:45:05.343 Real-time Intraday chart data file updates started for MNQU23_FUT_CME | 2023-09-12 14:45:05.343 Intraday chart data file opened for MNQU23_FUT_CME | 2023-09-12 14:45:05.343 HD Request # 4 | Enabling Intraday chart updating for symbol. | 2023-09-12 14:45:05.343 Triggering next historical data download in queue. | 2023-09-12 14:45:05.343 Historical data for MNQU23_FUT_CME is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2023-09-12 14:45:05.343 No download requests in the queue to start downloads for. | 2023-09-12 14:45:05.343 MNQU23_FUT_CME[M] 500 Volume #7 | Reloading chart. | 2023-09-12 14:45:05.367 MNQU23_FUT_CME[M] TWFX Trade Tape Chart (Main) - MinV:11 Days:5 #7 | Reloading chart. | 2023-09-12 14:45:05.733 Socket (2) | Socket gracefully closed by remote side. | 2023-09-12 14:47:05.688 Socket (2) | Closed. | 2023-09-12 14:47:05.688 Teton CME Order Routing | Firm: Phillip Capital | 2023-09-12 14:47:07.009 Teton CME Order Routing | Connecting to the server futurestrading14.sierracharts.com. Port 11089 | 2023-09-12 14:47:07.009 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2023-09-12 14:47:07.010 DTC Client socket (2) | New receive buffer size: 0 | 2023-09-12 14:47:07.010 DTC Client socket (2) | Connecting to IP: 208.185.224.130. | 2023-09-12 14:47:07.010 Teton CME Order Routing | Network connection to server complete. | 2023-09-12 14:47:07.062 Teton CME Order Routing | Starting socket receive thread. | 2023-09-12 14:47:07.062 Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none | 2023-09-12 14:47:07.062 Teton CME Order Routing | Setting DTC encoding to Binary VLS | 2023-09-12 14:47:07.218 Teton CME Order Routing | Sending logon request message. | 2023-09-12 14:47:07.218 Teton CME Order Routing | Received logon response. | 2023-09-12 14:47:07.740 Teton CME Order Routing | Server Name: SC DTC Server. | 2023-09-12 14:47:07.740 Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 | 2023-09-12 14:47:07.740 Teton CME Order Routing | Connection error: No trade accounts assigned | 2023-09-12 14:47:07.740 * Teton CME Order Routing | Failed connections: 2 | 2023-09-12 14:47:07.740 Teton CME Order Routing | Waiting for socket receive thread to end | 2023-09-12 14:47:07.741 DTC Client socket (2) | CloseSocket call. | 2023-09-12 14:47:07.741 Starting DelayedDownloadMonitoringTimer | 2023-09-12 14:47:07.741 Starting HDTimeoutTimer | 2023-09-12 14:47:07.741 Added historical Market depth data request for NQZ23_FUT_CME to the queue. | 2023-09-12 14:47:07.741 Market depth data recording state for symbol NQZ23_FUT_CME is set to download 'Pending'. | 2023-09-12 14:47:07.741 Triggering next historical data download in queue. | 2023-09-12 14:47:07.741 Added historical Market depth data request for NQU23_FUT_CME to the queue. | 2023-09-12 14:47:07.741 Market depth data recording state for symbol NQU23_FUT_CME is set to download 'Pending'. | 2023-09-12 14:47:07.741 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-09-12 14:47:07.741 Teton CME Order Routing | Disconnected. | 2023-09-12 14:47:07.741 HD Request # 5 | Downloading Market depth data for NQZ23_FUT_CME. Service: cme.marketdepth. | 2023-09-12 14:47:07.741 HD Request # 5 | Download start date-time: 2023-09-12 14:10:52.256616. | 2023-09-12 14:47:07.748 HD Request # 5 | Using server: ds26.sierracharts.com port 10150 | 2023-09-12 14:47:07.748 Socket (3) | Creating socket. | 2023-09-12 14:47:07.748 Socket (3) | New receive buffer size: 0 | 2023-09-12 14:47:07.748 Socket (3) | Connecting to IP: 142.215.17.188. | 2023-09-12 14:47:07.748 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-09-12 14:47:07.793 DTC Client socket (2) | Closed. | 2023-09-12 14:47:07.793 HD Request # 5 | Setting DTC encoding to Binary VLS | 2023-09-12 14:47:07.872 HD Request # 5 | Sending historical data logon request message. | 2023-09-12 14:47:07.872 HD Request # 5 | Requesting market depth data. Start date-time: 2023-09-12 14:10:52. Symbol: NQZ23 | 2023-09-12 14:47:08.454 HD Request # 5 | Decompressing data. | 2023-09-12 14:47:08.513 HD Request # 5 | Receiving market depth data for NQZ23_FUT_CME starting at 2023-09-12 14:10:52.257000 | 2023-09-12 14:47:08.582 HD Request # 5 | Timestamp of first market depth data file record written: 2023-09-12 14:10:52.257000. | 2023-09-12 14:47:08.701 Socket (3) | CloseSocket call. | 2023-09-12 14:47:13.849 Historical data download thread signaled to stop. | 2023-09-12 14:47:13.849 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-09-12 14:47:13.849 HD Request # 5 | Received 908416 Market depth data records from 2023-09-12 14:10:52.257000 to 2023-09-12 14:47:08.900000 (36.3 minutes. Delay: 5.0 seconds) and wrote 908416 records for NQZ23_FUT_CME | 2023-09-12 14:47:13.850 HD Request # 5 | Completion time: 6s. | 2023-09-12 14:47:13.850 HD Request # 5 | Market depth data download complete for NQZ23_FUT_CME. Unique request ID: 5 | 2023-09-12 14:47:13.850 Removing historical data download ID 5. | 2023-09-12 14:47:13.850 Triggering next historical data download in queue. | 2023-09-12 14:47:13.850 HD Request # 6 | Downloading Market depth data for NQU23_FUT_CME. Service: cme.marketdepth. | 2023-09-12 14:47:13.850 HD Request # 6 | Download start date-time: 2023-09-12 14:10:52.256806. | 2023-09-12 14:47:13.851 HD Request # 6 | Using server: ds28.sierracharts.com port 10149 | 2023-09-12 14:47:13.851 Socket (2) | Creating socket. | 2023-09-12 14:47:13.851 Socket (2) | New receive buffer size: 0 | 2023-09-12 14:47:13.851 Socket (2) | Connecting to IP: 142.215.18.147. | 2023-09-12 14:47:13.851 Socket (3) | Socket gracefully closed by remote side. | 2023-09-12 14:47:13.909 Socket (3) | Closed. | 2023-09-12 14:47:13.909 HD Request # 6 | Setting DTC encoding to Binary VLS | 2023-09-12 14:47:13.971 HD Request # 6 | Sending historical data logon request message. | 2023-09-12 14:47:13.971 HD Request # 6 | Requesting market depth data. Start date-time: 2023-09-12 14:10:52. Symbol: NQU23 | 2023-09-12 14:47:14.545 HD Request # 6 | Decompressing data. | 2023-09-12 14:47:14.602 HD Request # 6 | Receiving market depth data for NQU23_FUT_CME starting at 2023-09-12 14:10:52.257000 | 2023-09-12 14:47:14.732 HD Request # 6 | Timestamp of first market depth data file record written: 2023-09-12 14:10:52.257000. | 2023-09-12 14:47:14.906 Socket (2) | CloseSocket call. | 2023-09-12 14:47:16.439 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-09-12 14:47:16.439 Historical data download thread signaled to stop. | 2023-09-12 14:47:16.439 HD Request # 6 | Received 502839 Market depth data records from 2023-09-12 14:10:52.257000 to 2023-09-12 14:47:14.301000 (36.4 minutes. Delay: 2.1 seconds) and wrote 502839 records for NQU23_FUT_CME | 2023-09-12 14:47:16.439 HD Request # 6 | Completion time: 3s. | 2023-09-12 14:47:16.439 HD Request # 6 | Market depth data download complete for NQU23_FUT_CME. Unique request ID: 6 | 2023-09-12 14:47:16.439 Removing historical data download ID 6. | 2023-09-12 14:47:16.439 Triggering next historical data download in queue. | 2023-09-12 14:47:16.439 No download requests in the queue to start downloads for. | 2023-09-12 14:47:16.439 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-09-12 14:47:16.456 Socket (2) | Socket gracefully closed by remote side. | 2023-09-12 14:47:16.498 Socket (2) | Closed. | 2023-09-12 14:47:16.498 |
Attachment Deleted.  Connection error.PNG / V - Attached On 2023-09-12 18:50:45 UTC - Size: 15.49 KB - 78 views |
| [2023-09-12 20:35:08] |
| John - SC Support - Posts: 36309 |
|
The following error: Teton CME Order Routing | Connection error: No trade accounts assigned | 2023-09-12 14:44:57.794 *
Means that your Teton Order Routing Service account is either a) not fully setup with your clearing firm, so you need to wait until it is finished getting setup; b) you have selected the wrong Clearing Firm in the Data/Trade Service Settings; or c) Your Clearing Firm did not enter your Account Name properly. Please check each of these and if there is still an issue then let us know and we can look deeper into it. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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