Support Board
Date/Time: Wed, 27 Nov 2024 08:36:28 +0000
Problem with order allocation to trade accounts
View Count: 310
| [2023-09-08 16:37:24] |
| GravisHTG - Posts: 306 |
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When I use this option And I use more than 1 contract with Keyboard shortcut - Break even - Flatten - Reverse all have problems - they dont work the first time and then all become confusing as you dont know if it work or not. But with 1 contract everything is fine. And in sim mode it works fine. ( guess sim mode is only 1 account ) Using multiple account from Bulenox firm via Rithmic - if that might help Date Time Of Last Edit: 2023-09-08 17:01:00
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| [2023-09-11 04:09:16] |
| Sierra_Chart Engineering - Posts: 17191 |
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The first thing we want you to do is to update Sierra Chart to the current version: Software Download: Fast Update Also, if you are not having a problem with Trade Simulation Mode, this issue is not with the scope of our support because we cannot help with it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-09-11 11:06:30] |
| GravisHTG - Posts: 306 |
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ok - I will only trade with @1 and make 2 or 3 trade to compensate. If possible - can I just have an overview of why this happen ? what can cause the problem. thanks |
| [2023-09-12 10:06:21] |
| Sierra_Chart Engineering - Posts: 17191 |
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You can analyze the problem yourself through the Trade Activity Log: Trade Activity Log: Viewing Historical Trade Activity We would have no idea about external service issues. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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