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Date/Time: Wed, 27 Nov 2024 10:41:04 +0000



Payment due ?

View Count: 264

[2023-09-03 15:39:19]
Dennis B. - Posts: 272
I received a notice saying I needed to make a payment immediately.I checked my account and it says my usage time ends 09-23.
[2023-09-03 19:33:53]
Sierra_Chart Engineering - Posts: 17191
There is no message on your account that says you have to make a payment immediately.

Provide us this message you are referring to. We do not see it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-09-04 13:52:59]
Dennis B. - Posts: 272
I got the same message this am when I booted up. Unfortunately I deleted it and then I saw your response. Too late, not sure how to send it back to you anyway. So my account is funded ?
[2023-09-04 17:16:39]
Sierra_Chart Engineering - Posts: 17191
There is no payment due until September 23.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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