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Date/Time: Wed, 27 Nov 2024 13:32:54 +0000



SIERRA CHART DATA LOADING PERFORMANCE ISSUE

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[2023-08-23 20:59:07]
Ned_R - Posts: 16
Hi,
As of roughly 2 weeks ago, I've noticed that I'm having an exaggerated delay when loading data on my charts initially and a general slowing down of the software. Nothing has changed on my end. I am connecting to a CQG account. Please advise.
Thank you.
[2023-08-23 21:19:36]
John - SC Support - Posts: 36309
It is impossible for us to say what might have occurred. Refer to the following for things to check - start with section 30.48:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.48 - Basic Steps to Resolve Performance Issue in Sierra Chart
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