Support Board
Date/Time: Wed, 27 Nov 2024 13:02:02 +0000
$46 payment
View Count: 215
| [2023-08-16 13:14:23] |
| PowerUser - Posts: 14 |
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I posted a $46 payment to my account to renew my Package 11. However the funds were not applied to my Package 11 subscription...please help me. I can be reached at 470.231.8388.
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| [2023-08-16 13:30:58] |
| John - SC Support - Posts: 36309 |
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The funds were deposited into your account on 2023-08-15 at 21:23:42 UTC. If you were just looking at your Services Surplus balance you would never have seen the funds arrive in your account, as the funds were immediately used to renew your Package 11 service. You can always view the transactions for your account by selecting the link for "View Transaction Log and Payment Receipts" on the Control Panel for your account on our website. You can also get to this page by selecting the following link: https://www.sierrachart.com/UserControlPanel.php?page=TransactionLogAdmin For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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